3 Easy Steps to Connect with Your Audience: Because Generic Doesn’t Cut It Anymore

Your Social Media Strategy
3 min readAug 22, 2024

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Photo by Nicholas Green on Unsplash

In my 8+ years in social media, I’ve seen countless brands play it safe, casting a wide net and hoping to catch as many fish as possible. But here’s the cold, hard truth: you’re playing it safe, targeting everyone, and connecting with no one.

Let’s face it, the social media landscape is a bustling hive of activity. Everyone’s shouting, but who’s really listening? The answer might surprise you — or maybe it won’t if you’ve been paying attention.

The Problem: You’re Drowning in a Sea of Sameness

Here’s what I see day in and day out:

  1. Ignored niches: You’re so busy trying to appeal to everyone that you’re actually appealing to no one.
  2. Vague messaging: Your content is so broad it could apply to anyone — which means it resonates with exactly zero people.
  3. Surface-level engagement: You’re getting likes, but are you getting results? There’s a big difference.

It’s time to stop the broad appeal. It’s not working, and deep down, you know it.

Transform Your Approach: Get Personal or Get Lost

Ready for a reality check? Here are three steps to revolutionize your social media strategy and actually connect with your audience:

1. Segmentation: Focus on Who Really Matters

You can’t be everything to everyone, so stop trying. Instead:

  • Dive deep into your analytics. Who’s actually engaging with your content?
  • Look beyond demographics. What are their interests, behaviors, pain points?
  • Create content for specific segments. Yes, this means less content for everyone else. That’s the point.

2. Persona Crafting: Get in Their Heads, and Stay There

Generic buyer personas are dead. You need to get specific:

  • Talk to your actual customers. What keeps them up at night?
  • Scroll through their social media. What language do they use?
  • Create content that speaks directly to these real people, not imaginary archetypes.

3. Pain Point Mapping: Understand Their Struggles, Offer Solutions

Stop guessing what your audience needs. Start knowing:

  • List out every problem your product or service solves.
  • Match these problems to your audience segments.
  • Create content that directly addresses these pain points. Be specific, be helpful.

Make Your Mark by Making It Personal

Here’s the deal: in today’s social media world, being generic is the fastest way to become invisible. You need to stand out, and the only way to do that is by getting personal.

Remember, your goal isn’t to reach everyone. Your goal is to reach the right people and actually make a difference in their lives (and, let’s be honest, in your bottom line).

So, take these steps and run with them. Segment your audience, craft detailed personas, and map out those pain points. Then, watch as your engagement transforms from surface-level likes to meaningful connections.

And hey, if you’re feeling overwhelmed by all this, that’s okay. Social media strategy isn’t easy — if it was, everyone would be crushing it. But they’re not. You, however, can be.

Now, I’ve got a question for you: Have you ever had an “aha” moment with your audience? A time when you really connected and saw results? Share it in the comments. Let’s learn from each other and build strategies that actually work.

Remember, in social media, it’s not about reaching the most people. It’s about reaching the right people in the right way. So get out there and make it personal. Your audience — and your results — will thank you for it.

💡 Hey, my name is Frank Velasquez. I’m a social media strategist and consultant.

→ Find me on LinkedIn.

→ Get a FREE GPT to build faster strategies HERE

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Your Social Media Strategy
Your Social Media Strategy

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